International Shipping and payment Info
Items will be ready to be shipped within 3 business days after payment is complete.
We ship all over the world:
| Shipping Charge | Shipping Method | Orders Delivered |
| Free – in purchase over 75$ | Registered Mail | 10-14 business days |
| 10$ | Registered Mail | 10-14 business days |
| 31$ | International Shipping | 4 business days |
Returns & Exchanges
Damaged Or Defective Item
If you receive a damaged or defective item, we apologize! please send us an Email to service@collectivecollection.com and we will help you exchange or return the item.
International Returns Policy
We put our best efforts to achieve high standart quality and we hope you liked the items purchased. Still, if you regret you can replace or return the items easily within 40 days after payment. All you have to do is contact us by email to service@collectivecollection.com, and send us the item via registered mail.
We will refund your account as soon as the item reaches to our office. Refund will be made in the form of the original payment, not including shipping costs.
If you wish to change size or color, you can replace your items within 40 days of payment. All you have to do is return your unwanted item by registered mail and place a new order. Please note that you will still be responsible for any shipping charges.
*Items arrive damaged will not be refund- please make sure they are packed up properly and can not get damaged on the way.
**’Last Chance To Give’ products are not refundable.
***If items are lost or sent to the wrong address, we will not refund or exchange.
Our address:
Co.Co Collective Collections
Kehilat Saloniky 7,
Tel Aviv
ISRAEL
6951307
If you have any additional questions please contact us by mail- service@collectivecollection.com
Payment terms
Orders delivered out of Israel, will be charged in ILS according to price quoted in USD.
Orders delivered to an address in Israel, will be charged in ILS according to price quoted in ILS.
“Last Chance To Give”
The income of items purchased on the category “Last Chance To Give” are dedicated for donation. The amount gathered during the year, is contributed to a non-profit organization, suggested and chosen by our partners.
These items cannot be returned or replaced or be subject to refund or store credit.
By purchasing items and submitting orders in this category, you agree to these terms.