Privacy Policy

CO.CO Privacy Policy

1. The company respect the privacy of its customers, including the users who enter the website operated and owned by it – at https://www.collectivecollection.co.il as well as the users of the various services offered within it. (hereinafter together “the users” or “the user”).

1.2. The purpose of the conditions set out in this privacy policy is to review, among other things, how the company uses the information provided to it by users when browsing and using the website and / or when joining the partners community and / or subscribing to newsletters and / or providing information during promotions, benefits, and campaigns, Which include the collection of information from users as well as the way they makes use of the content on the website and / or related to promotions and campaigns to which they have been exposed through all of these.

1.3. The terms of the privacy policy set forth below form an integral part of the website Terms and Conditions. The Company may from time to time change the provisions of its Privacy Policy to reflect technological, business, legal or regulatory changes. Such updates will be published in this document, which will be found in its updated format on the Company’s website. Use of the website is subject to its current privacy policy and will indicate your consent to changes to it – therefore we recommend reviewing this policy from time to time.

1.4. All definitions and terms in the Privacy Policy shall be implied in the Site Terms, unless the context otherwise requires.

2. Registration and transfer of information to the company and / or the group

2.1. Some of the services and / or benefits provided on the website and / or the purchase on the website and / or as part of the various social media, such as Facebook, Instagram, etc. (hereinafter: “social media”) and / or as part of joining the partnership community and / Or sign up for a newsletter and / or as part of certain promotions and campaigns, which require the provision of personal information, such as your name, address, details of means of payment, your location, ways of contacting you and your e-mail address.
It is clarified that you are not obliged to provide these details by law, and their delivery depends on your free will and consent. However, the delivery of some of them is obligatory, in the sense that without their delivery you may not be able to perform various actions through the website and / or enjoy certain benefits. For example, without providing payment information you will not be able to make a purchase, without providing location information you will not be able to locate the branch closest to you automatically, and without providing your email address, you will not be able to receive the company newsletter and / or join its customer club. “Provision of information”).

2.2 The user hereby declares and confirms that the information provided and / or which will be collected about her as part of her contract with the company in all the channels mentioned above, and will be stored in the company’s registered databases used for the following purposes: direct mail and contact with the customer; Data optimization and direct mail services; Research; Providing customer service; Managing a partnership community; Sales management, marketing and customer acquisition and personalization of the user experience to the customer, as well as stated in section 2.3 below.

2.3. The user confirms and agrees that the information provided will be stored in the company’s databases and will be used, among other things, to manage the service and streamline its relationship, for operational, marketing and statistical purposes, optimization and data enrichment, direct mailing of customized marketing and advertising messages, on the website and / or social media And / or as part of the newsletter, inter alia, for the purpose of improving the customer experience in general and its use in all these in particular, and for processing information for these purposes and in accordance with the purposes of the databases of the various companies and as specified in paragraph 2.2 above.

2.4. You are aware that you have no legal obligation to provide the information and its delivery is of your own free will and with your consent.

2.5. The user hereby declares and undertakes that all information you provide and / or update on the website is correct, reliable and accurate and that she provided the information on her own behalf and for herself only, and not on behalf and / or of third parties, except in cases where she was expressly authorized to do so. The information provided by the user, even in guest mode and without registration procedure, as well as additional information that will accumulate about it will be stored in the company’s databases, listed above, and will be used in accordance with the purposes of the databases listed in section 2.2 above and in accordance with this privacy policy.

3. Collection and use of information

3.1. The company may collect and use the information provided by the user during the performance of an action on the website and / or during a purchase in the chain stores, even if it has not completed it (such as filling out a form or purchase), and / or information accumulated about the user, including while using the website. In order to improve, enrich or change the website (including modification of the website presented to the user), as well as the services and content offered on the website and / or as part of any of the additional services offered by the company (partnership, newsletter, etc.), and to streamline and manage the relationship with the user, including all means of engagement, who on its behalf and / or by third parties with whom the company has business cooperation.

3.2. In addition, and in accordance with the purposes of the databases, the Company may use data and information for marketing, commercial and statistical purposes, as stated in sections 2.2-2.3, and even provide statistical information to third parties, including advertisers, subject to the terms of this Privacy Policy. Statistical information provided to third parties will not personally identify the user.

3.3. In addition, the company may use the information received from the user and / or the information collected about it, also for the following – to manage and streamline the relationship with the said user, as well as to contact the user if necessary; For the maintenance of the website and / or the system; For the purpose of improving the information, products, promotions and content that the company will offer, within the website and / or as part of mailing of any kind (and in all types of media, including social media), to users personally and / or to all and / or some users of the website.
3.4. Without derogating from the above, subject to the user providing its contact information to the company and agreeing to receive direct mail, the company may send the user, from time to time, by e-mail and / or other means of communication provided by the user and / or various social media, information about its services and Marketing and advertising information of the company, including information tailored to the needs of the user according to the segmentation of the data and their processing. The user will be entitled to revoke his consent at any time and cease receiving such information, by contacting the customer service center, as specified at the end of this policy, or by using the “Remove” button that appears at the bottom of the sent message.

COOKIES

3.5. Please note – the website uses cookies (hereinafter “cookies” and / or “cookies”) for the purpose of its regular and proper operation, for the purpose of securing the data on it and the information you submit, including to collect statistics about the use of the website, to verify details, to improve your browsing experience , While adapting the website to your personal preferences, to facilitate your browsing on the website, to characterize the products that suit you, to tailor advertisements relevant to you, even when browsing other websites, all for statistical, research and commercial purposes, and of course for information security purposes.

3.6. Cookies are text files, which the user’s browser creates on command from the company’s computers. Some cookies will expire when you close the browser and others are saved on your computer’s hard drive. The cookies contain a variety of information such as the pages you visited, the length of time you stayed on the website, where you came from, sites and information that the user wants to see when entering the site and more. The cookies may also store information about the browsing habits of the surfer on other sites, including the sites she browsed, the pages on the websites and any other action on them. The information in cookies is encrypted, and the company takes precautions to ensure that only the company’s computers or anyone on its behalf can read and understand the information stored in them.

3.7. The website may also use third-party cookies – for example Google cookies such as those embedded using Google Analytics, which help us to tailor the browsing experience for you. You can find more information about these cookies on the Google website at – https://www.google.com/intl/en/policies/technologies/ads/ and the Facebook cookie policy at https://www.facebook.com/policies/cookies/.

3.8. If you do not want to get cookies, you can avoid this by changing the settings in your browser. To do this, please consult your browser’s help file. Keep in mind, however, that disabling cookies may prevent you from using some of the services and features on the website.

4. Providing information to a third party

4.1.1. At the request of the user and / or with her express consent;

4.1.2. For the purpose of transferring them to the product suppliers in order to complete the purchase operation performed by the user of the website.

4.1.3. As part of collaborations with companies affiliated with the company

4.1.4. In any case where the user violates the terms of use, including the terms of the privacy policy and / or in cases where the user has performed or tried to perform the user and / or anyone on its behalf, through the site and / or in connection with it, actions contrary to the terms of use, including the privacy policy and the provisions of any law.

4.1.5. In the event that the transfer of your details is required for the purpose of completing an application and / or application on your behalf and / or providing a service and / or transferring a payment on your behalf. In this context, you know that the company uses external clearing services, and for this purpose and for the purpose of making the payments and charges, will also use the payment details you enter on the platform.

4.1.6. Due to a court order instructing the company to disclose the information to third parties;

4.1.7. Due to any dispute, claim, lawsuit, demand and / or legal proceedings that will be conducted between the user and / or anyone on its behalf and the company;

4.1.8. In any case where the Company deems that the provision of the information is necessary in order to prevent serious damage to the property and / or body of the Company and / or anyone on their behalf and / or of the user and / or third parties, or in order to prevent other serious damage at its sole discretion;

4.1.9. In the event that the Company transferred and / or transferred to a third party its activities and / or its rights and obligations towards the user, to third parties, provided that such third parties accept the provisions set out in this privacy policy.

4.2. The above does not detract from the Company’s right to transfer to third parties non-personal information, which does not directly identify the user of her name and / or details of her identity.

5. Information security

5.1. The company does everything in its power to protect the confidentiality of the data provided by the users of the site and its customers, while taking acceptable precautions and using advanced security technologies. The user is aware that the company devotes resources and takes strict measures to prevent intrusion into the website and to prevent possible invasion of the user’s privacy, but it can not completely prevent disruptions to the website.

5.2. The company will use the means of protection and encryption, which are customary in the field of e-commerce in Israel for the activities of providing information online. The said protection measures are intended to ensure an encrypted flow of information between a computer used at the time of making the purchase and the site and company servers.

5.3. The company does everything in its power and uses advanced technological and organizational security measures to secure the website, the communication through it and the information under its control, against accidental or intentional exploitation, loss, destruction or against access by unauthorized or authorized persons. The connection between the user’s or visitor’s computer and the company’s computers is secured using accepted encryption methods, in accordance with customary standards. The company also takes reasonable measures to protect the website and the hardware and software components associated with its operation and takes care to update them regularly, among other things, to protect the website and its content from intrusions, vulnerabilities or unauthorized eavesdropping.

5.4. The company is constantly updated with technological developments in the fields of software and hardware to provide the users of the website and its customers with the best protection against intrusion or hacking, including unauthorized access to its databases. However, the company clarifies that in cases which are not under its control and / or are due to force majeure, it does not undertake that the website will operate properly, without any interruption, and / or that the website and / or data collected and / or provided above will be completely immune from access And / or unauthorized intrusion into the company’s databases and that the user is aware that the company will not be held liable for any damage and / or loss, direct or indirect, of any kind, caused as a result, including due to invasion of privacy.

5.5. The entire issue of using and clearing credit cards from the site is done in an encrypted and secure manner through an external credit clearing company, which uses modern encryption methods and by encryption mechanisms that are in accordance with international standards.

6. Contact us about privacy

6.1. According to the Privacy Protection Law, 1981, you, or someone on your behalf, may review information about you that is in the company’s databases and even ask the company and / or the group to correct this information if it is incorrect, incomplete or inaccurate. To exercise this right, a written request must be sent to the company via the “Contact Us” tab on the website, or alternatively you can contact one of the contact details listed in the sections below.

6.2. For any questions and / or clarifications and / or comments regarding this Privacy Policy, or if you wish to delete, modify or correct your personal information, please email customer service at – info@collectivecollection.com

6.3. Each correspondence to the company must include your full details including, address and email for contact, and exact details of your application. The Company will endeavor to respond to any reasonable request within a reasonable time.